Authentication

You can use the Authentication function to:

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Password Lock

Field Description
Current Password The current password.
New Password The new password that you want to change.
Reenter Password Re-Enter the new password for confirmation.

Two-Factor Authentication (2FA)

Field Description
Registered Mobile Device(s) List of mobile device(s) paired with the backup account.

Requirements

These are the requirements for using Two-Factor Authentication (2FA):

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CloudBacko Home does not support Two-Factor Authentication (2FA).

  1. Firewall Settings - Make sure to configure the firewall to allow outbound connection to pns.cloudbacko.com via port 80 and 443. Failure to do this will prevent you from using Push Notification feature.
  2. For Android device, Android version must be Android 8 or above. For Apple device, iOS version must be 12.0 or above.
  3. The Two-Factor Authentication feature must be enabled on %edition_name%.
  4. A supported mobile device with %mobile_app_name% app and/or a third-party apps must be installed.
  5. The %mobile_app_name% app and/or a third-party authenticator apps must be registered with %edition_name%.
  6. %edition_name% must be connected to the internet.
  7. Mobile device must have valid mobile service and able to receive SMS notifications.
  8. Mobile device must have a functioning camera for scanning QR code to register 2FA.
  9. To use push notification for Two-Factor Authentication with the %mobile_app_name% app the mobile device must have an internet connection.
  10. Ensure to Allow Notification on the %mobile_app_name% app for your mobile devices.

Last Successful Login

Field Description
Time Displays the Date, Time, and Timezone of the last login when either "Password Lock" or "Two-Factor Authentication (2FA)" is used.
Mobile Device Displays the mobile device name used to login to %mobile_app_name% if Two-Factor Authentication (2FA) is enabled.

Enable the password lock:

  1. Slide the switch to right hand side to turn on the password lock.
  2. Enter the new password.
  3. Reenter the password.

Change the password:

  1. Click on the [Change Password] to change the password.
  2. Enter the current password, click [Next].
  3. Enter the new password.
  4. Reenter the password, click [OK]

Disable the password lock:

  1. Slide the switch to left hand side to turn off the password lock.
  2. Enter the password.
  3. Click the [Save] button.

Enable the Two-Factor Authentication:

  1. Slide the switch to right hand side to turn on the Two-Factor Authentication.
  2. Add the mobile device used for authentication.
  3. Click the [Save] button.

Add the mobile device used for authentication

Note: The %mobile_app_name% or a third-party TOTP Authenticator is needed for 2FA.

To add a new mobile device:

  1. Click the [Add] button.
  2. Download the CloudBacko app from Google Play Store for an Android device and from App Store for an iOS device. Click the [Next] button to continue.
  3. CloudBacko app can be configured to support two Two-Factor Authentication modes:
  4. If using a third-party authenticator,
  5. Click the [Save] button.

Re-pair with Authenticator

To re-pair with authenticator:

  1. Click Re-pair with authenticator.
  2. In the CloudBacko app, go to 2FA then tap Re-pair with backup user account.
  3. Scan the QR code to re-pair with authenticator.
  4. QR Code is detected, tap OK to proceed.
  5. The migrated 2FA account has been successfully re-paired.
  6. The original device will be changed by the replacement device.

Delete a registered mobile device

To delete a registered mobile device:

  1. Click the [X] button on the right side of the mobile device that you want to delete.
  2. Click [Yes] in the pop up message that will be displayed to delete the mobile device.
  3. Click [Save] to save the changes and exit.

Disable the Two-Factor Authentication:

  1. Slide the switch to left hand side to turn off the two-factor authentication.
  2. Click the [Save] button.
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Note: Sliding the switch to left hand side will only turn off the two-factor authentication but it will not automatically delete the registered mobile device(s) for Two-Factor Authentication. If you need to delete the registered mobile device(s), this must be done manually first before disabling Two-Factor Authentication.