Mobile Backup

You can use the Mobile backup function to:

• Add or remove one or more device(s) registered for Mobile Backup.
• Register your device multiple times on a different backup destination.

Key:

Pre-requisites:

These are the re-requisites for using Mobile Backup:

1. Backup and/or restore can be performed only if the mobile device is connected to the same local WiFi network as the CloudBacko Pro/Lite/Home machine.
2. Backup and/or restore can be performed if the battery level is not lower than 30%. Unless Power Saving Mode is disabled.

Requirements:

These are the requirements for using Mobile Backup:

1. For mobile backup inbound/outbound network traffic must be allowed through the following port ranges:
   • CloudBacko Pro: TCP Port: 50000 to 50099, UDP Port: 50200 to 50299, Protocol: HTTP
   • CloudBacko Lite: TCP Port: 51000 to 51299, UDP Port: 51200 to 51299, Protocol: HTTP
   • CloudBacko Home: TCP Port: 52000 to 52099, UDP Port: 52200 to 52299, Protocol: HTTP

   These are the default ports:

   • CloudBacko Pro: TCP Port: 50000, UDP Port: 50200
   • CloudBacko Lite: TCP Port: 51000, UDP Port: 51200
   • CloudBacko Home: TCP Port: 52000, UDP Port: 52200

   Actual TCP and UDP port can be seen on the CloudBacko Pro/Lite/Home when pairing a mobile device for mobile backup.

2. For Android device, Android version must be Android 8 or above. For Apple device, iOS version must be 12.0 or above.
3. If Backup while charging feature is enabled, mobile device should be plugged to a power source to resume backup.
4. In order for the %mobile_app_name% app to access the contents on your Android/iOS mobile device, you will be prompted to grant access permission on the following items when you first launch the application. Make sure to Allow these requests when prompted.
   • Android
     • Auto-Launch and Run in Background
       !

       Note: Auto-Launch and Run-in Background settings may vary from Android version and brand.

     • Camera
     • Read External Storage
     • Wrtie External Storage
   • iOS
     • Camera
     • Face ID
     • Photo Library
     • Notifications
5. Network Connection - Ensure that %mobile_app_name% app is connected to the same local WIFI network as the %edition_name% machine. Failure to do so will prevent the %mobile_app_name% app from performing mobile backup/restore.
6. Battery Requirements - When Power Saving Mode is enabled (This is enabled by default.), the User is unable to perform backup if battery level is less than 30%.

Limitations:

These are the limitations for using Mobile Backup:

1. Photos and videos are the only supported backup source for both Android/iOS.
2. The most common file types of photo and video can be supported, including but not limited to files with filename extensions: .jpg, .png, .bmp, .gif, .mp4, .mkv, .mov, .avi, .flv etc.
3. Backup of photos and videos are only supported if they can be opened by the device built-in photo/video application.
4. Backup of photos and videos synchronized from iTunes are not supported due to iOS limitation.
5. Current release does not support backup/restore of multiple snapshots. Only the latest backup snapshot is available to be restored.
6. Current release does not support folder-by-folder or item-by-item restore. Only the complete set of backed-up photos and/or videos are available to be restored.

Add a registered mobile device

To add a registered mobile device:

1. Click the [Add] button.
2. Download the CloudBacko app from Google Play Store for an Android device and from App Store for an iOS device. Click the [Next] button to continue.
3. Click the [Browse] button to select the backup destination.
4. Scan the QR code using %mobile_app_name% to pair the device with the backup account.
5. Click [OK] to finish the setup.
6. Click the [Save] button.

Remove a registered mobile device

To delete a registered mobile device:

1. Click the [X] button on the right side of the mobile device that you want to delete.
2. Click [Yes] in the pop up message that will be displayed to delete the mobile device.
3. Click [Save] to save the changes and exit.