Authentication

You can use the Authentication function to:

• Enable or disable the "Password Lock". Change the password of the "Password Lock".
• Enable or disable the "Two-Factor Authentication". Add or remove one or more device(s) registered for Two-Factor Authentication (2FA).
• View details of the last succeessful login for "Password Lock" and Two-Factor Authentication (2FA).

Password Lock

Two-Factor Authentication (2FA)

Requirements

These are the requirements for using Two-Factor Authentication (2FA):

1. Firewall Settings - Make sure to configure the firewall to allow outbound connection to pns.cloudbacko.com via port 80 and 443. Failure to do this will prevent you from using Push Notification feature.
2. For Android device, Android version must be Android 8 or above. For Apple device, iOS version must be 12.0 or above.
3. The Two-Factor Authentication feature must be enabled on %edition_name%.
4. A supported mobile device with %mobile_app_name% app and/or a third-party apps must be installed.
5. The %mobile_app_name% app and/or a third-party authenticator apps must be registered with %edition_name%.
6. %edition_name% must be connected to the internet.
7. Mobile device must have valid mobile service and able to receive SMS notifications.
8. Mobile device must have a functioning camera for scanning QR code to register 2FA.
9. To use push notification for Two-Factor Authentication with the %mobile_app_name% app the mobile device must have an internet connection.
10. Ensure to Allow Notification on the %mobile_app_name% app for your mobile devices.

Last Successful Login

Enable the password lock:

1. Slide the switch to right hand side to turn on the password lock.
2. Enter the new password.
3. Reenter the password.

Change the password:

1. Click on the [Change Password] to change the password.
2. Enter the current password, click [Next].
3. Enter the new password.
4. Reenter the password, click [OK]

Disable the password lock:

1. Slide the switch to left hand side to turn off the password lock.
2. Enter the password.
3. Click the [Save] button.

Enable the Two-Factor Authentication:

1. Slide the switch to right hand side to turn on the Two-Factor Authentication.
2. Add the mobile device used for authentication.
3. Click the [Save] button.

Add the mobile device used for authentication

Note: The %mobile_app_name% or a third-party TOTP Authenticator is needed for 2FA.

To add a new mobile device:

1. Click the [Add] button.
2. Download the CloudBacko app from Google Play Store for an Android device and from App Store for an iOS device. Click the [Next] button to continue.
3. Select the Country Code.
4. Enter the Phone number.
5. Click the [Send SMS Verification code] button.
6. Enter the verification code then click the [Next] button.
7. Scan the QR code using %mobile_app_name% or use a third-party authenticator to pair the mobile device.
• If using a third-party authenticator, click the Using other TOTP Authenticator App (e.g. Authy, Duo, Google) link.
• Scan the QR code or enter the Secret Key in the authenticator app.
• Enter the display name and one-time password generated by the authenticator app.
• Click the [Next] button to continue.
8. Click [OK] to finish the setup.
9. Click the [Save] button.

Delete a registered mobile device

To delete a registered mobile device:

1. Click the [X] button on the right side of the mobile device that you want to delete.
2. Click [Yes] in the pop up message that will be displayed to delete the mobile device.
3. Click [Save] to save the changes and exit.

Disable the Two-Factor Authentication:

1. Slide the switch to left hand side to turn off the two-factor authentication.
2. Click the [Save] button.