Migrating Authentication Protocol of Office 365 Backup Set

Starting with %edition_name% v4.1.4.0, existing backup sets must be migrated to use Modern Authentication. This will ensure that moving forward there will be no backup and restore issues to be encountered once Microsoft implements its product roadmap for Modern Authentication. This only needs to be done once per Office 365 user account.

There are two methods in migrating existing Office 365 backup sets, one is to migrate to Hybrid Authentication and another is to migrate to Modern Authentication. The following are the required Office 365 account that must be used to authorize the migration of authentication of existing Office 365 backup sets:

The following are the two (2) migration scenarios:

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Due to the current limitation with Microsoft API, Modern Authentication is currently not suitable for backup sets with Personal Sites and/or SharePoint Sites selected. As a temporary workaround for Office 365 backup sets which require backup of Personal Sites and/or SharePoint Sites selected should migrate to Hybrid Authentication until the issue has been resolved by Microsoft.

To migrate a backup set from Basic Authentication to Hybrid Authentication

  1. Logout all Office 365 account on the default browser before starting the migration of backup set.
  2. In the %edition_name% main interface, click Backup.
  3. Select the backup set that you want to migrate to Hybrid Authentication.
  4. Click [Continue].
  5. Click [Authorize].
  6. Sign in to your account.
  7. If MFA is enforced, enter the verification code sent to your mobile device and click [Verify]. Otherwise proceed to the next step.
  8. Copy the authorization code.
  9. Go back to %edition_name% and paste the authorization code. Click [OK] to proceed.
  10. Click [Save] to finish the migration.

To migrate a backup set from Basic Authentication to Modern Authentication:

  1. Logout all Office 365 account on the default browser before starting the migration of backup set.
  2. In the %edition_name% main interface, click Backup.
  3. Select the backup set that will be migrated.
  4. Click [Continue].
  5. Click [Authorize].
  6. Ask your administrator to sign in using an Office 365 account with Global Administrator role in order to migrate the backup set.
  7. If MFA is enforced, enter the verification code sent to your mobile device and click [Verify]. Otherwise proceed to the next step.
  8. Copy the authorization code.
  9. Go back to %edition_name% and paste the authorization code. Click [OK] to proceed.
  10. Click [Save] to finish the migration.